Delivery and Shipping Policy

Thank you for choosing Onsite Movers and Packers for your moving and packing needs. Please read the following policy carefully before proceeding with your order. By availing our services, you agree to comply with the terms and conditions outlined in this Delivery and Shipping Policy.

1. Shipment and Delivery
1.1 Onsite Movers and Packers will make every reasonable effort to ensure that your belongings are packed and transported safely and efficiently.
1.2 Once your order is confirmed, we will provide you with an estimated delivery timeline based on the information provided to us.
1.3 While we strive to meet the estimated delivery timeline, please note that unforeseen circumstances such as traffic, weather conditions, or other external factors may cause delays. We appreciate your understanding and cooperation in such situations.

2. Packaging
2.1 Our trained professionals will use their expertise to pack your belongings securely using appropriate materials and techniques.
2.2 Onsite Movers and Packers will not be responsible for any damage caused by improper or inadequate packaging on your part.

3. Insurance
3.1 Onsite Movers and Packers does not provide any type of insurance coverage for your belongings during the shipping process.
3.2 It is the customer’s responsibility to ensure that their belongings are adequately insured against loss, damage, or theft during transit.
3.3 In the event of any damage, loss, or theft during transportation, the customer must file a claim with their own insurance company to seek appropriate compensation.
3.4 Onsite Movers and Packers will assist the customer in providing any necessary documentation or information required by their insurance company for the claim process.

4. Claims and Liability
4.1 Onsite Movers and Packers will exercise utmost care and diligence in handling your belongings. However, we cannot guarantee the safety or condition of the items during transit.
4.2 Onsite Movers and Packers will not be held liable for any damage, loss, or theft that may occur during transportation, irrespective of the cause.
4.3 The customer agrees to release Onsite Movers and Packers from any liability and indemnify us against any claims, expenses, or costs arising from damage, loss, or theft of their belongings during transit.

5. Customer Responsibilities
5.1 It is the customer’s responsibility to accurately and clearly communicate the details of their order, including the nature, quantity, and fragility of the items being shipped.
5.2 The customer should ensure that their belongings are adequately insured before availing our services.
5.3 The customer should promptly inform Onsite Movers and Packers of any changes or updates to their order or delivery address.

Please review this policy thoroughly and contact us if you have any questions or concerns before confirming your order. By proceeding with your order, you acknowledge that you have read, understood, and agreed to the terms and conditions stated in this Delivery and Shipping Policy.

Note: This policy is specific to Onsite Movers and Packers and does not cover any other entities or insurance providers.